T&C
TERMS & CONDITIONS

The campaign is promoted under the Jaguar Land Rover family of brands, including Range Rover, Defender, Discovery and Jaguar. JLR is a corporation duly organized and existing under Singapore law, with its principal office at 138 Market Street, #36-02 CapitaGreen Singapore 048946 referred to herein as the "Organizer".

 

The Promotion is administered by TLC Marketing Worldwide (Singapore) Pte Ltd, a company duly organized and existing under the laws of Singapore (UEN: 201923399W), with its principal office at 1 Harbour Front Ave, Keppel Bay Tower, #05-02 Singapore 098632 referred to herein as the “Administrator”. All correspondence regarding this Promotion should be directed to this address or through the Promotional Helpline set out in Section 28 hereof.

 

Instructions on how to enter, how to redeem the reward, and the mechanics of reward redemption form part of these Terms and Conditions.

 

Participation in this Promotion is deemed acceptance of these Terms and Conditions.

 

CONDITIONS OF ENTRY

 

Any person intending to enter this Promotion (“Entrant”) must meet all the following conditions of entry:

This Promotion is only open to the Organizer’s clients, who have met one of the eligibility requirements listed in Section 13 below.



This Promotion is only open to the Organizer’s clients based out of the following countries:

·       Hong Kong
·       Indonesia
·       Laos
·       Macau
·       Malaysia
·       Mongolia
·       New Caledonia
·       New Zealand
·       Philippines
·       Singapore
·       Sri Lanka
·       Thailand
·       Vietnam

 

This Promotion is only open the Organizer’s clients aged 18 years and over. Any entrant below the age of 18 years will not be eligible to participate in this promotion.

 

The Travel Accommodation credits is available in limited quantities on a first-come, first served basis.

 

Each entrant is entitled to claim only one (1) set of Travel Accommodation login credentials. The associated credits may be used for multiple bookings across eligible accommodations (e.g., hotels, resorts) during the Promotional Period.



KEY DATES

 

Campaign Period: Between 1 July 2025 and 30 June 2026, participants may qualify by completing a transaction under any of the participating campaigns. Upon successful completion, a confirmation email outlining the details of your participation will be sent to your registered email address.

 

Credential Retrieval Period: Login credentials for the Travel Credits platform may be retrieved via this registration site between 1 July 2025 and 31 July 2026, or such other date as may be determined at the sole discretion of the Organizer.

 

Booking Period: All bookings made through the Travel Credits platform must be completed between 1 July 2025 and 31 August 2026. The Travel Accommodation credits offered under this promotion is valid only for bookings made within this period and will expire on 31 August 2026.

 

Eligible Travel Period: Stay period must be scheduled between 1 July 2025 and 31 October 2026, inclusive of both dates.

 

Account Expiry: Login credentials for the Travel Credits platform will expire on 31 August 2026, which shall be the final date on which entrants may access the Travel Credits platform. For any amendments or cancellations on bookings made between 01 September 2026 and 31 October 2026, entrants may reach out to customerservice@rewardyourjourney.com for assistance. Alternatively, you may call the Singapore toll-free hotline at +65 800 852 8802. Please note that this number is toll-free only when dialed from within Singapore; international call charges will apply if dialed from outside Singapore.



HOW TO ENTER PROMOTION AND CLAIM TRAVEL ACCOMMODATION CREDITS

 

To be eligible to participate in the Promotion, Entrants must complete at least one (1) of the following qualifying transactions “Qualifying Transactions”:

 

No.

Campaign

1

A purchase of any accessories within the participating models must be completed in a single receipt, with a minimum spend* during the campaign period. Please note that the minimum spend includes fitment charges. For more details, please refer to Schedule 2 and check with your nearest authorized dealers through their available contact options.

2

Complete a scheduled service for your vehicles aged 5 years and older at the authorized dealer during the campaign period. This applies to vehicles that are no longer covered under a complimentary Service Plan, where applicable. The Service Plan requirement vary by Country. For more details, please refer to Schedule 3 to identify the nearest official dealers in your country and reach out to them through their available contact options.

*Country-specific values apply

 

Entrant enters the Promotional Website and complete registration by filling up these details:

a.    Unique Code

b.    Title (Mr, Mrs, Miss)

c.     First and Last Name

d.    Email

e.    Email Confirmation

f.      Mobile Number

g.    Consent to Privacy Policy

h.    Agree to T&Cs

 

If an Entrant’s registration is successful, Entrant will receive a confirmation email via noreply@rewardyourjourney.com containing a link https://www.travelcredits.rewardyourjourney.com/profile.php to the (“Booking platform”) and their login credentials (Username and PIN).



Entrants must follow the steps listed below to redeem the Travel Accommodation credits:

  1. When ready to browse or book accommodations, the Entrant must access the booking platform at https://www.travelcredits.rewardyourjourney.com/profile.php and log in using their Username and PIN.
  2. Upon login, the Entrant will be able to view the 30% Travel Accommodation credits (as determined by the Promotion). The Entrant may then select their preferred accommodation and proceed with the checkout process.
  3. The applicable discount will be automatically applied to the final payment amount. A booking confirmation email will be sent to the Entrant upon successful completion of the transaction.


The Travel Accommodation credits is strictly non-transferable and must be utilized only by the Entrant to whom it has been awarded. The booking must be made under the full name of the Entrant, and the email address used during booking must match the one registered on the Organizer's database.

 

The Organizer reserves the right to verify identity and may cancel any booking that does not meet these conditions.

 

If the Entrant has any questions regarding their Travel Accommodation credits or has misplaced their login credentials for the Booking Platform, they may contact customerservice@rewardyourjourney.com between 9:30am to 5:30pm SGT on weekdays, excluding Singapore & Philippines Public Holidays. Alternatively, you may call the Singapore toll-free hotline at +65 800 852 8802. Please note that this number is toll-free only when dialed from within Singapore; international call charges will apply if dialed from outside Singapore.


The Organizer reserves the right to make changes to the Promotion or its terms without prior notice and to cancel or terminate the Promotion at any time, provided that a minimum of one (1) week's advance notice is given.

 

Participation in this Promotion is available online only. Access to the internet is required to enter and redeem the Travel Accommodation credits. Any cost associated with accessing the Booking platform is the sole responsibility of the Entrant and depends on the internet service provider used.

 

The Organizer is not liable for any problems with communication networks, including but not limited to email blockage or incoming call rejections. If an Entrant enters using automatically generated entries or multiple phone numbers/ addresses/aliases, the said Entrant may be disqualified.


If an Entrant enters using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, the said Entrant may be disqualified.


Travel Accommodation credits reward is subjected to the Terms & Conditions detailed in Schedule 1.

 

OTHER GENERAL TERMS & CONDITIONS

The Organizer reserves the right to change conditions without prior notice.

 

Without limiting any other terms of these Terms and Conditions, the Reward must be utilized as and when specified or will be forfeited with no replacement.

 

In the event the Promotion is unable to proceed as set out in these Terms and Conditions, the Organizer or the Administrator reserves the right to vary these Terms and Conditions, subject to any written approval from the relevant regulatory authorities.

 

The Organizer is not responsible for any tax implications arising from an Entrant winning or redeeming a Reward. Entrants should seek independent financial advice.

 

The Organizer is not liable for Rewards claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

 

Entrants must not:

  1. tamper with the entry or participation process.
  2. engage in any conduct that may jeopardize the fair and proper conduct of the Promotion.
  3. act in a disruptive, annoying, threatening, abusive or harassing manner.
  4. do anything that may diminish the good name or reputation of the Organizer or any of its related entities or of the agencies or companies associated with this Promotion.
  5. breach of any law; or
  6. behave in a way that is otherwise inappropriate.
  7. the use and/or taking of a Reward.


If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason, including by outside act, agent or event that is beyond the reasonable control of the Organizer or the Administrator, including but not limited to technical difficulties, epidemic, pandemic, government directive, public health orders and the like, unauthorized intervention or fraud, the Organizer or the Administrator reserves the right, in their sole discretion, to the fullest extent permitted by law and subject to any direction by a relevant regulatory authority:

  1. to disqualify any Entrant; or
  2. to modify, suspend, terminate, or cancel the Promotion, as appropriate.

 

Participation in the Promotion is conditional on an Entrant providing the Administrator with Personal Information (PI) necessary to conduct this Promotion. the Administrator will use, and handle PI as set out in the Privacy Policy, which can be viewed at https://www.tlcworldwide.com/privacy-policy/. If any dispute arises between an Entrant and the Organizer or the Administrator concerning the conduct of this promotion or claiming a Prize and/or Reward, the Organizer and the Administrator will take reasonable steps to consider the Entrant's point of view, taking into account any facts or evidence they put forward, and to respond to it fairly within a reasonable time. In all other respects, the Organizer and the Administrator decisions in respect of the Promotion are final and no correspondence will be entered into.

 

No compensation will be payable to any person if a winner is unable to participate in the time and manner set out in these Terms and Conditions for whatever reason.

 

For queries about the Promotion, Entrants may email the Promotional Helpline at customerservice@rewardyourjourney.com between 9:30am to 5:30pm SGT on weekdays, excluding Singapore & Philippines Public Holidays.

 

This Promotion is in no way sponsored, endorsed, or administered by, or associated with any social media platform, including Facebook, Instagram, TikTok and Twitter. Entrants provide information to the Organizer and not to any social media platform. Entrants completely release any relevant social media platforms from any and all liability.

 

SCHEDULE 1 – ADDITIONAL TERMS AND CONDITIONS FOR TRAVEL ACCOMMODATION CREDITS REWARD


Customers of the Organizer are entitled to the following Travel Accommodation credits under this Promotion:

  1. 30% discount on travel accommodation bookings for all qualified clients of the Organizer

 

Discount applies to accommodation bookings made via the booking platform, subject to the availability of participating properties at the time of booking. The accommodations list is dynamic and may change based on promotional availability or operational adjustments. Please note that bookings are limited to travel accommodation only and do not include other services available on Expedia, such as rental cars or other travel-related products.

 

There is no limit to the number of bookings that may be made by each Entrant during the Promotional Period. However, the maximum discount a customer may claim through the dedicated booking platform is capped at USD 2,380. The credit value is not subject to foreign exchange fluctuations.


Bookings must be made via the dedicated Booking platform only.


The Travel Accommodation credits is strictly non-transferable and must be utilized only by the Entrant to whom it has been awarded. The travel accommodation booking must be made under the full name of the Entrant, and the email address used during booking must match the one registered on the Organizer's database.


Cancellations and amendments are subject to the individual cancellation policies of the selected accommodation (hotel, resort, etc.), which can be reviewed under ‘Your Documents’ after login. 


All Travel Accommodation bookings are subject to the individual terms, availability, and cancellation policies of the participating accommodation providers. Entrants are strongly encouraged to review these policies prior to booking and to obtain comprehensive travel insurance. The Organizer and Administrator accept no liability for changes, cancellations, or disruptions beyond their reasonable control.


To cancel or amend a booking, Entrants must log in to the booking platform, click on “My Bookings” > “Cancel/amend booking”. If assistance is required, the Entrant is to send a request in writing, by email to customerservice@rewardyourjourney.com between 9:30am to 5:30pm SGT on weekdays, excluding Singapore & Philippines Public Holidays. Alternatively, you may call the Singapore toll-free hotline at +65 800 852 8802. Please note that this number is toll-free only when dialed from within Singapore; international call charges will apply if dialed from outside Singapore.

 

Requests must be received no later than an hour before close of business. Requests for cancellations or amendments are not guaranteed. In certain cases, changes may not be permitted, and full cancellation charges may therefore apply.

 

Penalties or charges may apply for cancellations outside of the eligible window, or for non-refundable bookings.

 

https://www.travelcredits.rewardyourjourney.com/terms-and-conditions/ 

 


SCHEDULE 2: LIST OF QUALIFYING DEFENDER ACCESSORIES AND AUTHORISED DEALERS

 

The Entrant may refer to the links below to get more information on the qualifying accessories and dealers addresses in their respective countries.

Country

Accessory

Authorised Dealer Locator

Offers

New Zealand
https://www.landrover.co.nz/ownership/accessories/overview
https://www.landrover.co.nz/retailer-locator
https://www.landrover.co.nz/offers-and-finance/offers
Indonesia
https://www.landrover.co.id/ownership/accessories/overview
https://www.landrover.co.id/retailer-locator
https://www.landrover.co.id/offers-and-finance/offers
Malaysia
https://www.landrover.com.my/ownership/accessories/overview
https://www.landrover.com.my/retailer-locator
https://www.landrover.com.my/offers-and-finance/offers
Philippines
https://www.landrover.ph/ownership/accessories/overview
https://www.landrover.ph/retailer-locator
https://www.landrover.ph/offers-and-finance/offers
Singapore
https://www.landrover.com.sg/ownership/accessories/overview
https://www.landrover.com.sg/retailer-locator
https://www.landrover.com.sg/offers-and-finance/offers
Thailand
https://www.landrover.co.th/ownership/accessories/overview
https://www.landrover.co.th/retailer-locator
https://www.landrover.co.th/offers-and-finance/offers
Hong Kong
https://www.landrover.com.hk/en/ownership/accessories/overview
https://www.landrover.com.hk/en/retailer-locator
https://www.landrover.com.hk/en/offers-and-finance/offers
Macau
https://www.landrover.com.hk/en/ownership/accessories/overview
https://www.landrover.nc/retailer-locator


 
New Caledonia
https://www.landrover.nc/ownership/accessories/overview
https://www.landroverlaos.com/retailer-locator
https://www.landrover.nc/offers-and-finance/offers
Laos
https://www.landroverlaos.com/ownership/servicing/overview
https://www.landroverlaos.com/retailer-locator
https://www.landroverlaos.com/offers-and-finance/offers
Mongolia
https://www.landroverlaos.com/ownership/accessories/overview
https://www.landrover-vn.com/retailer-locator
https://www.landrover.mn/offers-and-finance/offers
Vietnam
https://www.landrover-vn.com/ownership/accessories/overview
https://www.landrover-vn.com/retailer-locator
https://www.landrover-vn.com/offers-and-finance/offers
Sri Lanka
https://www.landrover.lk/ownership/accessories/overview
https://www.landrover.lk/retailer-locator
https://www.landrover.lk/offers-and-finance/offers







SCHEDULE 3: LIST OF PARTICIPATING OFFICIAL AUTHORISED DEALERSHIPS

 

The Entrant may refer to the links below to get more information on the participating official dealers in their respective countries.

Country

Website Address

Hong Kong

https://www.landrover.com.hk/en/ownership/servicing/overview

Indonesia

https://www.landrover.co.id/ownership/servicing/overview

Laos

https://www.landroverlaos.com/ownership/servicing/overview

Macau

https://www.landrover.com.hk/en/ownership/servicing/overview

Malaysia

https://www.landrover.com.my/ownership/servicing/overview

Mongolia

https://www.landrover.mn/ownership/servicing/overview

New Caledonia

https://www.landrover.nc/ownership/servicing/overview

New Zealand

https://www.landrover.co.nz/ownership/servicing/overview

Philippines

https://www.landrover.ph/ownership/servicing/overview

Singapore

https://www.landrover.com.sg/ownership/servicing/overview

Sri Lanka

https://www.landrover.lk/ownership/servicing/overview

Thailand

https://www.landrover.co.th/ownership/servicing/overview

Vietnam

https://www.landrover-vn.com/ownership/servicing/overview